:root{--bg:#f5f7fb;--card:#fff;--text:#202736;--muted:#727b8c;--line:#e7eaf0;--accent:#6256e8;--accent2:#7b72ee;--danger:#d9485f;--warn:#d48a13;--ok:#258b57;--sidebar:#141826}*{box-sizing:border-box}body{margin:0;background:var(--bg);font-family:Inter,Segoe UI,Arial,sans-serif;color:var(--text)}a{text-decoration:none;color:inherit}.app-shell{min-height:100vh;display:flex}.sidebar{position:fixed;inset:0 auto 0 0;width:248px;background:var(--sidebar);color:#fff;padding:20px 14px;z-index:20;display:flex;flex-direction:column;overflow:hidden}.brand{display:flex;align-items:center;gap:12px;padding:6px 8px 24px}.brand-mark{width:42px;height:42px;border-radius:13px;background:linear-gradient(135deg,var(--accent),#9c72ff);display:grid;place-items:center;font-weight:800;font-size:24px}.brand-mark-logo{background:#fff;overflow:hidden;padding:4px}.brand-mark-logo img{width:100%;height:100%;object-fit:contain;display:block}.brand small{display:block;color:#9da5b5;margin-top:3px}.sidebar nav{display:grid;gap:3px;overflow-y:auto;overflow-x:hidden;min-height:0;padding-right:4px;padding-bottom:8px;scrollbar-width:thin;scrollbar-color:#3a4053 transparent}.sidebar nav a{padding:9px 12px;border-radius:10px;color:#cbd1dd;display:flex;gap:10px;align-items:center;line-height:1.15}.sidebar nav a:hover{background:#242a3b;color:#fff}.sidebar nav::-webkit-scrollbar{width:5px}.sidebar nav::-webkit-scrollbar-track{background:transparent}.sidebar nav::-webkit-scrollbar-thumb{background:#3a4053;border-radius:999px}.sidebar nav::-webkit-scrollbar-thumb:hover{background:#50586f}.main{margin-left:248px;width:calc(100% - 248px)}.topbar{height:70px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 24px;position:sticky;top:0;z-index:10}.top-title{display:flex;flex-direction:column;margin-left:10px}.top-title small{color:var(--muted);font-size:12px;margin-top:2px}.userbox{margin-left:auto;display:flex;align-items:center;gap:14px}.userbox a{color:var(--accent);font-weight:600}.icon-btn{border:0;background:transparent;font-size:23px;cursor:pointer;display:none}.content{padding:24px;max-width:1500px;margin:auto}.grid{display:grid;gap:18px}.grid-4{grid-template-columns:repeat(4,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:18px;box-shadow:0 5px 20px rgba(31,42,65,.04)}.kpi{display:flex;justify-content:space-between;gap:18px;align-items:center;min-height:112px;padding:20px 22px}.kpi .kpi-copy{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:9px;min-width:0}.kpi strong{display:block;font-size:32px;line-height:1;font-weight:850;letter-spacing:-.6px;color:var(--text)}.kpi span{display:block;color:var(--muted);font-size:13px;line-height:1.25;font-weight:600}.kpi .ico{width:48px;height:48px;flex:0 0 48px;border-radius:14px;background:#f3f2ff;display:grid;place-items:center;font-size:25px;line-height:1}.section-head{display:flex;align-items:center;gap:12px;margin:0 0 16px}.section-head h2{font-size:18px;margin:0}.section-head .actions{margin-left:auto;display:flex;gap:8px}.btn{border:0;border-radius:10px;padding:10px 14px;cursor:pointer;font-weight:650;background:#e9ebf2;color:#303746;display:inline-flex;gap:7px;align-items:center}.btn.primary{background:var(--accent);color:white}.btn.danger{background:#ffe8ec;color:#a82c42}.btn.success{background:#e5f7ee;color:#167143}.btn.warn{background:#fff2d9;color:#94620d}.btn.sm{padding:7px 10px;font-size:12px}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:16px}.table{width:100%;border-collapse:collapse;min-width:780px}.table th,.table td{padding:13px 14px;border-bottom:1px solid var(--line);text-align:left;font-size:13px}.table th{color:var(--muted);background:#fafbfc;font-weight:700}.badge{display:inline-block;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:750}.badge.ok{background:#e2f6eb;color:#187548}.badge.warn{background:#fff1d3;color:#95620b}.badge.danger{background:#ffe5e9;color:#a93248}.badge.info{background:#e8e5ff;color:#5147c9}.badge.gray{background:#eef0f4;color:#626a79}.vip{display:inline-block;background:#fff3c2;color:#785b00;border-radius:999px;padding:4px 8px;font-size:11px;font-weight:800}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.field{display:flex;flex-direction:column;gap:6px}.field.full{grid-column:1/-1}.field label{font-size:12px;color:var(--muted);font-weight:700}.input,.select,.textarea{width:100%;border:1px solid #dce0e8;border-radius:10px;padding:11px 12px;background:#fff;color:var(--text);font:inherit}.textarea{min-height:95px;resize:vertical}.input:focus,.select:focus,.textarea:focus{outline:2px solid rgba(98,86,232,.14);border-color:var(--accent)}.alert{border-radius:10px;padding:11px 14px;margin-bottom:14px}.alert.success{background:#e7f8ef;color:#166c43}.alert.error{background:#ffe9ed;color:#a02f43}.alert.info{background:#eceaff;color:#4e45bf}.pill-tabs{display:flex;gap:8px;flex-wrap:wrap}.pill-tabs a{padding:8px 12px;background:#fff;border:1px solid var(--line);border-radius:999px;font-size:12px;font-weight:700}.ticket{border:1px solid var(--line);border-radius:14px;padding:15px;background:#fff;display:grid;gap:10px}.ticket-head{display:flex;gap:8px;align-items:center}.ticket-head strong{font-size:15px}.ticket-head .right{margin-left:auto}.ticket-meta{display:flex;flex-wrap:wrap;gap:10px;color:var(--muted);font-size:12px}.ticket-actions{display:flex;gap:8px;flex-wrap:wrap}.empty{text-align:center;padding:35px;color:var(--muted)}.lookup-results{position:absolute;background:white;border:1px solid var(--line);box-shadow:0 12px 30px rgba(0,0,0,.12);border-radius:12px;width:100%;z-index:30;max-height:300px;overflow:auto}.lookup-wrap{position:relative}.lookup-item{padding:11px;border-bottom:1px solid var(--line);cursor:pointer}.lookup-item:hover{background:#f7f6ff}.big-code{font-size:42px;letter-spacing:5px;font-weight:850}.mobile-cards{display:none}.modal{position:fixed;inset:0;background:rgba(14,18,28,.52);display:none;align-items:center;justify-content:center;padding:18px;z-index:100}.modal.open{display:flex}.modal-card{background:#fff;border-radius:16px;padding:20px;max-width:520px;width:100%;max-height:90vh;overflow:auto}.muted{color:var(--muted)}.mt{margin-top:18px}.mb{margin-bottom:18px}.qrbox{width:190px;height:190px;border:1px solid var(--line);display:grid;place-items:center;background:#fff}.login-page{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(145deg,#f4f4fb,#eef2ff)}.login-card{width:min(420px,100%);background:white;border-radius:20px;padding:28px;box-shadow:0 18px 50px rgba(44,46,85,.12)}.login-card h1{margin:0 0 6px}.login-card p{color:var(--muted);margin:0 0 22px}.login-card .field{margin-bottom:13px}@media(max-width:1100px){.grid-4{grid-template-columns:repeat(2,1fr)}}@media(max-width:900px){.sidebar{transform:translateX(-100%);transition:.2s}.sidebar.open{transform:translateX(0)}.main{margin-left:0;width:100%}.icon-btn{display:block}.content{padding:16px}.userbox span{display:none}.form-grid,.grid-3,.grid-2{grid-template-columns:1fr}}@media(max-width:620px){.grid-4{grid-template-columns:1fr 1fr}.kpi{min-height:104px;padding:16px;gap:10px}.kpi .kpi-copy{gap:7px}.kpi strong{font-size:27px}.kpi span{font-size:12px}.kpi .ico{width:40px;height:40px;flex-basis:40px;font-size:21px}.table-wrap{display:none}.mobile-cards{display:grid;gap:11px}.content{padding:12px}.topbar{padding:0 12px}.section-head{align-items:flex-start}.section-head .actions{flex-wrap:wrap;justify-content:flex-end}.big-code{font-size:36px}}
.feedback-alert{background:#fff0f2;color:#9e2c40;border:1px solid #ffd5dc;display:flex;align-items:center;gap:14px;justify-content:space-between}.feedback-alert .btn{flex:0 0 auto}.feedback-type{display:inline-flex;align-items:center;gap:6px}@media(max-width:620px){.feedback-alert{align-items:flex-start;flex-direction:column}.feedback-alert .btn{width:100%;justify-content:center}}
/* V1.7.6 - cards KPI do dashboard */
@media(max-width:430px){.grid-4{grid-template-columns:1fr}.kpi{min-height:96px}.kpi strong{font-size:29px}}

/* V1.5 - filtros */
.filter-panel{background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px;margin-bottom:18px;box-shadow:0 4px 16px rgba(31,42,65,.03)}.filter-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px}.filter-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:12px}.filter-actions .muted{margin-left:auto;font-size:12px}.pill-tabs a.active{background:var(--accent);border-color:var(--accent);color:#fff}.pill-tabs a .badge{margin-left:4px}.mapp-filter-box{background:#fff;border:1px solid #e3e7ee;border-radius:16px;padding:12px;margin-bottom:12px}.mapp-filter-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.mapp-filter-grid .input,.mapp-filter-grid .select{min-height:44px;font-size:14px}.mapp-filter-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:9px}.mapp-filter-actions small{margin-left:auto;color:#737c8d;font-size:11px}@media(max-width:620px){.filter-grid,.mapp-filter-grid{grid-template-columns:1fr}.filter-actions .muted,.mapp-filter-actions small{margin-left:0;width:100%}}
/* V1.7 - BI, relatórios e timeline de tratativas */
.report-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}.report-tabs a{background:#fff;border:1px solid var(--line);padding:9px 12px;border-radius:999px;font-size:12px;font-weight:750}.report-tabs a.active{background:var(--accent);border-color:var(--accent);color:#fff}.report-module-card{display:grid;gap:5px;transition:.15s}.report-module-card:hover{transform:translateY(-2px);border-color:#d8d3ff}.report-module-card>span{color:var(--muted);font-size:12px}.report-module-card>strong{font-size:30px}.report-module-card>small{color:var(--muted)}.report-chip{display:inline-block;padding:5px 8px;background:#f2f3f7;border-radius:8px;margin:3px;font-size:11px}.report-bar-row{display:grid;gap:5px;margin:11px 0}.report-bar-row>div:first-child{display:flex;gap:8px;justify-content:space-between;font-size:12px}.report-bar{height:7px;border-radius:999px;background:#eef0f5;overflow:hidden}.report-bar i{display:block;height:100%;border-radius:999px;background:var(--accent)}.timeline-item{padding:10px 0;border-bottom:1px solid var(--line);display:grid;gap:4px;font-size:13px}.timeline-item:last-child{border-bottom:0}.report-mobile-row{display:flex;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid #e7eaf0}.report-mobile-row:last-child{border-bottom:0}
.check-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:8px}.check-card,.permission-card{display:flex;align-items:flex-start;gap:9px;border:1px solid var(--line);border-radius:11px;padding:10px 11px;background:#fff;cursor:pointer}.check-card:hover,.permission-card:hover{border-color:#c9c5f5;background:#fbfaff}.check-card input,.permission-card input,.check-line input{margin-top:3px;accent-color:var(--accent)}.check-card span,.permission-card span{display:flex;flex-direction:column;gap:3px}.check-card small,.permission-card small{font-size:10px;color:var(--muted);font-weight:500}.check-card.disabled{opacity:.65}.check-line{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:650}.permission-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px}.permission-card strong{font-size:13px}.permission-card small{line-height:1.35}@media(max-width:900px){.permission-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:620px){.check-grid,.permission-grid{grid-template-columns:1fr}}

/* V1.7.5 - captura de múltiplas fotos de avaria */
.avaria-capture-help{background:#f7f7fb;border:1px solid var(--line);border-radius:10px;padding:10px 12px;font-size:12px;color:var(--muted);line-height:1.45}.avaria-capture-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap;margin-top:10px}.avaria-preview{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:9px;margin-top:10px}.avaria-preview-item{position:relative;aspect-ratio:4/3;border-radius:12px;overflow:hidden;border:1px solid var(--line);background:#eef0f4}.avaria-preview-item img{width:100%;height:100%;object-fit:cover;display:block}.avaria-remove{position:absolute;right:6px;top:6px;width:30px;height:30px;border:0;border-radius:999px;background:rgba(20,24,38,.82);color:#fff;font-size:22px;line-height:28px;cursor:pointer}.avaria-inputs{position:absolute;width:1px;height:1px;overflow:hidden;opacity:0;pointer-events:none}.avaria-file-input{position:absolute;left:-10000px;width:1px;height:1px}.avaria-capture-actions .btn:disabled{opacity:.5;cursor:not-allowed}

/* V1.8 - LIA */
.lia-nav-avatar{width:24px;height:24px;border-radius:50%;overflow:hidden;display:inline-flex;flex:0 0 24px;border:1px solid rgba(255,255,255,.22)}.lia-nav-avatar img{width:100%;height:100%;object-fit:cover}.lia-fab{position:fixed;right:24px;bottom:24px;z-index:85;background:#141826;color:#fff;border-radius:999px;padding:7px 14px 7px 7px;display:flex;align-items:center;gap:8px;box-shadow:0 10px 28px rgba(20,24,38,.24);font-weight:800}.lia-fab img{width:44px;height:44px;border-radius:50%;object-fit:cover;border:2px solid #fff}.lia-fab:hover{transform:translateY(-2px)}
.lia-page-head{background:linear-gradient(135deg,#141826,#2a3044);color:#fff;border-radius:20px;padding:22px;display:flex;align-items:center;gap:18px;margin-bottom:18px}.lia-page-avatar{width:92px;height:92px;border-radius:50%;object-fit:cover;border:3px solid #fff;box-shadow:0 8px 24px rgba(0,0,0,.18)}.lia-page-head h1{margin:3px 0 5px;font-size:32px}.lia-page-head p{margin:0;color:#d6d9e2;max-width:780px;line-height:1.45}.lia-eyebrow{font-size:10px;letter-spacing:1.3px;color:#f0ce4d;font-weight:850}.lia-insights-card{padding-bottom:14px}.lia-insights-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}.lia-insight{display:grid;grid-template-columns:34px 1fr 18px;align-items:center;gap:8px;border:1px solid var(--line);border-radius:12px;padding:11px 12px;background:#fafbfc}.lia-insight>span{font-size:22px}.lia-insight>strong{font-size:12px;line-height:1.35}.lia-insight>i{font-style:normal;color:#9298a7;font-size:20px}.lia-insight.danger{background:#fff5f6;border-color:#ffdce2}.lia-insight.warn{background:#fff9ee;border-color:#f6dfad}.lia-insight.info{background:#f6f5ff;border-color:#dedaff}.lia-layout{grid-template-columns:minmax(0,1.7fr) minmax(300px,.7fr)}.lia-chat-card{display:flex;flex-direction:column;min-height:580px}.lia-chat{display:flex;flex-direction:column;gap:12px;min-height:330px;max-height:58vh;overflow:auto;padding:4px 3px 15px}.lia-msg{display:flex;align-items:flex-start;gap:8px;max-width:88%}.lia-msg>img{width:34px;height:34px;border-radius:50%;object-fit:cover;flex:0 0 34px}.lia-msg>div{border-radius:14px;padding:11px 13px;line-height:1.5;font-size:13px;white-space:pre-line}.lia-msg-bot>div{background:#f1f0ff;color:#30304d;border:1px solid #dfdcff}.lia-msg-user{align-self:flex-end}.lia-msg-user>div{background:#6256e8;color:#fff}.lia-msg .btn{margin-top:9px}.lia-suggestions{display:flex;gap:7px;flex-wrap:wrap;margin:5px 0 12px}.lia-chip{border:1px solid #ddd9ff;background:#f7f6ff;color:#5147c9;border-radius:999px;padding:7px 10px;font-size:11px;font-weight:700;cursor:pointer}.lia-form{display:grid;grid-template-columns:1fr auto;gap:9px;align-items:end;border-top:1px solid var(--line);padding-top:13px;margin-top:auto}.lia-form .textarea{min-height:62px}.lia-disclaimer{font-size:10px;margin:8px 0 0}.lia-example-list{display:grid;gap:8px}.lia-example-list button{border:1px solid var(--line);background:#fff;border-radius:11px;padding:10px 12px;text-align:left;cursor:pointer;color:var(--text)}.lia-example-list button:hover{border-color:#cfcaff;background:#faf9ff}.lia-privacy{margin-top:18px;background:#f7f8fb;border-radius:12px;padding:13px}.lia-privacy p{font-size:12px;color:var(--muted);line-height:1.5;margin:6px 0 0}.lia-admin-avatar{display:flex;align-items:center;gap:15px}.lia-admin-avatar img{width:88px;height:88px;border-radius:50%;object-fit:cover}.lia-admin-list{display:grid;gap:9px}.lia-admin-list>div{border:1px solid var(--line);border-radius:11px;padding:11px;display:grid;gap:5px}.lia-admin-list small{font-size:10px;color:var(--muted)}.lia-admin-list p{font-size:12px;line-height:1.4;margin:2px 0;color:#545c6b}
@media(max-width:900px){.lia-layout{grid-template-columns:1fr}.lia-insights-grid{grid-template-columns:1fr}.lia-help-card{order:-1}.lia-fab{right:14px;bottom:14px}.lia-page-head{align-items:flex-start}.lia-form{grid-template-columns:1fr}.lia-form .btn{justify-content:center}}@media(max-width:620px){.lia-page-head{padding:16px}.lia-page-avatar{width:70px;height:70px}.lia-page-head h1{font-size:26px}.lia-fab span{display:none}.lia-fab{padding:6px}.lia-fab img{width:44px;height:44px}}

/* ===== V1.9 Inteligência Operacional ===== */
.dashboard-intel{overflow:hidden}.dashboard-intel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.dashboard-intel-item{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border:1px solid #e6e9ef;border-radius:14px;text-decoration:none;color:inherit;background:#fff}.dashboard-intel-item>span{font-size:22px;line-height:1}.dashboard-intel-item b{display:block;margin-bottom:4px}.dashboard-intel-item small{display:block;color:#687386;line-height:1.35}.dashboard-intel-item.danger{border-left:4px solid #d93f4b}.dashboard-intel-item.warn{border-left:4px solid #d89a16}.dashboard-intel-item.info{border-left:4px solid #5268e9}
.intel-list{display:grid;gap:14px}.intel-card{display:grid;grid-template-columns:52px minmax(0,1fr) auto;gap:14px;align-items:start;border-left:5px solid #5268e9}.intel-card.danger{border-left-color:#d93f4b}.intel-card.warn{border-left-color:#d89a16}.intel-card.info{border-left-color:#5268e9}.intel-icon{width:48px;height:48px;border-radius:14px;display:flex;align-items:center;justify-content:center;background:#f3f5f9;font-size:24px}.intel-body h3{margin:7px 0 7px}.intel-body p{margin:0;color:#263248;line-height:1.45}.intel-meta{display:flex;gap:8px;flex-wrap:wrap}.intel-rec{margin-top:12px;padding:11px 13px;background:#f6f7fb;border-radius:10px}.intel-rec b{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.04em;margin-bottom:3px}.intel-rec span{color:#536075;font-size:14px;line-height:1.4}.intel-action{align-self:center}
@media(max-width:900px){.dashboard-intel-grid{grid-template-columns:1fr}.intel-card{grid-template-columns:44px minmax(0,1fr)}.intel-action{grid-column:2}.intel-icon{width:42px;height:42px}}

/* FlexPMS V1.11 - Jurídico e aceite eletrônico */
.legal-page{background:#f4f6fa;color:#202736;min-height:100vh}.legal-shell{width:min(1120px,calc(100% - 28px));margin:0 auto;padding:28px 0 56px}.legal-brand{display:flex;align-items:center;gap:12px;margin-bottom:22px}.legal-brand strong{display:block;font-size:22px}.legal-brand small{display:block;color:#727b8c}.legal-title{display:flex;justify-content:space-between;gap:20px;align-items:flex-end;margin:12px 0 18px}.legal-title h1{margin:10px 0 4px}.legal-document{max-height:58vh;overflow:auto;border:1px solid #dfe3eb}.legal-document-text{white-space:normal;line-height:1.65;font-size:14px}.legal-document-text br+br{line-height:2.2}.legal-accept-form{margin-top:18px}.legal-confirm{display:grid;gap:10px;margin:20px 0;padding:16px;background:#f7f8fb;border-radius:12px}.legal-hash{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px;overflow-wrap:anywhere}.legal-editor{min-height:460px;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;line-height:1.45}.legal-valid-icon{width:64px;height:64px;border-radius:50%;display:grid;place-items:center;background:#e9f7ef;color:#137a43;font-size:34px;font-weight:800;margin-bottom:10px}.legal-validation-data{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 24px}.legal-validation-data p{padding:10px 0;border-bottom:1px solid #eceef3;margin:0}.legal-validate{max-width:760px}@media(max-width:720px){.legal-shell{width:min(100% - 18px,1120px);padding-top:14px}.legal-title{display:block}.legal-document{max-height:48vh}.legal-validation-data{grid-template-columns:1fr}.legal-editor{min-height:340px}}